Actevate Training - Understanding user roles and data clearance levels

This article aims to clarify the data access levels for different user roles within the eHealthier system and how they relate to Actevate. Follow the steps below to understand the scope of access for various roles and validate this information against Cliniko.

How are user roles architected in eHealthier?

User Roles and Their Corresponding Data Access

  • GM: Access to all data across the system.
  • PSM/TL: Access to data specifically within their business division.
  • Customer Admin: Access restricted to data related to their own company.
  • Practitioners: Access limited to Cliniko data only.
  • Client: No data access permitted.


Understanding data clearance levels for different roles is crucial for maintaining the integrity and confidentiality of your data.