Value-Based Healthcare (VBHC) is a healthcare model that focuses on providing care that improves health outcomes that matter to patients, while ensuring efficiency and sustainability of the healthcare system. One of the key components of VBHC is the use of Patient-Reported Measures (PRMs) to evaluate the effectiveness of care.
PRMs are surveys that capture patients’ experiences of their healthcare and services, as well as their views on how their illness or care has impacted their overall health and well-being. PRMs can be broken down into two categories: Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs).
The use of PRMs in VBHC is crucial because it allows healthcare providers to better understand what matters most to patients and to ensure that the care they deliver supports the outcomes and experiences that patients expect. By collecting and analyzing PRMs, healthcare providers can identify areas for improvement and tailor care to meet the needs of individual patients.
In addition, the use of PRMs can help healthcare providers meet the quadruple aim of VBHC, which focuses on improving health outcomes that matter to patients, experiences of receiving care, experiences of providing care, and effectiveness and efficiency of care.
Implementing PRMs in VBHC requires engagement from patients, the community, clinicians, and healthcare organisations. A collaborative approach is necessary to ensure that the best outcomes are delivered for patients and the best value for the healthcare system. PRMs should be considered at all levels of healthcare, from the individual level of providing care that delivers the outcomes and experiences that matter most to the patient, to the service level of using available resources optimally to improve outcomes, to the system level of allocating resources and creating an environment that enables the best outcomes.
In conclusion, the use of PRMs in VBHC is a powerful tool that can help healthcare providers better understand what matters most to patients and tailor care to meet their needs. By implementing PRMs, healthcare providers can improve the effectiveness and efficiency of care, while also delivering better health outcomes and experiences for patients.