Patient Reported Measures (PRMs) are an important tool for capturing a person’s perception of their own health through questionnaires, a type of survey used to gain insight into what is important to patients and whether the care provided aligns with their expectations. They allow patients to report on various aspects of their health and well-being, including their quality of life, daily functioning, and symptoms. PRMs also help healthcare providers to understand if the care provided is meeting the needs and expectations of patients.
There are two types of PRMs:
- Patient-reported Experience Measures (PREMs): which capture patients’ experiences of the healthcare services they received.
- Patient-reported Outcome Measures (PROMs): which capture patients’ views on how their illness or care has affected their overall health and well-being.
By collecting responses to PRMs questions, healthcare services can gain valuable insights into their patients’ needs and preferences. This enables healthcare providers to provide care that is tailored to each patient’s individual requirements and to monitor their progress over time. PRMs aim to fill an essential gap in our knowledge about health outcomes that matter most to patients, enabling healthcare providers to deliver more person-centered care and improve health outcomes.
To optimise the use of PRMs, healthcare providers should consider selecting appropriate measures for their patient population, implementing surveys in a way that is convenient and accessible to patients, and using the results to drive quality improvement initiatives. By incorporating PRMs into their care processes, healthcare providers can improve their patient outcomes and stand out in a competitive healthcare market.