Actevate Training - How to check PHA dashboard

To access the eHealthier Analytics site, you must have one of the following accounts:

  • Actevate Admin account
  • PHA Division TSM account
  • PHA Company Admin account
  1. Login the eHealthier Analytics site with one of the accounts mentioned above.

  2. PHA dashboard - no Data (no PHA client data available yet)

    Video Demo

  3. PHA dashboard - with Data (with PHA Clients, completed assignments, updated “Level of Risk” and PHA report uploaded)

    Video Demo


  1. Bookings’ panels

    Once at least one booking has been created for a client (in this example from Pimlico QLD 4812), the panel will display as shown below:
    Please refer to Actevate Training - How to Create a PHA Appointment.

    Please note the following:
  • Booking Processing: A tally of all appointments that are scheduled in the future.
  • In Progress: A tally of appointments that has passed, but no final report uploaded yet.
  • Completed: A tally of appointments for which the final report has been uploaded.
  • Once the risk rating has been updated, it can be seen in the table.
  • Once the final report has been uploaded, it can be viewed and downloaded from the table.
  1. Risk Rating - Updates once the “Level of Risk” is Updated in Cliniko
    Please refer to Actevate Training - Update Risk Level in Cliniko.
    Screen Shot 2023-09-06 at 11.09.44 am

  2. Medicals Completed - Updates once the final assessment report is uploaded
    Please refer to Actevate Training - Upload PHA Report
    Screen Shot 2023-09-06 at 11.29.02 am

  3. Top Locations - Aggregated by “client city” (Top 5) Where
    Please refer to Actevate Training - How to Create a PHA Appointment
    Screen Shot 2023-09-06 at 11.49.12 am

  4. Bulk packs’ panels
    Please refer to Actevate Training - Complete ePROMs’ Assignments (PHA Client’s Task)
    There are three types of bulk packs:

  • Correctional Officers,
  • Other Roles, and
  • All Roles.

The charts below display the completed vs. the remaining packs for each type (varies depending on each company’s contract).

  1. Articles and Resources
    This space automatically lists articles from the KB on the dashboards. You can find detailed instructions on how to create an article for the PHA/EAP Dashboard in the guide titled Actevate Training - How to Create an Article for PHA/EAP Dashboard.